Consumer Reviews of LG Refrigerators
Number of Reviews: 3
Average Rating: 2 out of 5
The opinions expressed in these reviews are the opinions of consumers that visited ReKitchen.com.
They do not necessarily represent the opinions of ReKitchen.com.
Review your LG Refrigerator
Date created: 2010-02-16
Name: irene kozicki
Location: las vegas, NV
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Review:
I purchased a refrigerator less than 2 yrs ago and it has failed. the customer service was not helpful and could not relate that a failure of a mother board should be a warranty item. the service company used to service LG locally will only accept cash.
I had to throw away approximately 200$ in groceries, the mother board is over 420$ cash and add several cash service calls. In the end this will cost as much as a brand new refrigerator.
I am not done yet with LG and my cosumer dissatisfaction.
several years ago, I had problems with a Dyson vaccum cleaner, not only did Dyson repair their product for no costs to me but were sensitive to their consumer. Because of their response to me I purchased a 2nd Dyson and have encouraged at least 20 other people to purchase a Dyson.
Date created: 2009-10-16
Name: bill
Location: salt lake city utah
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Review:
If we didnt have to deal with a literal crack in the freezer door it would be a great experience.
Date created: 2009-07-20
Name: E Robertson
Location: Cleveland, Ohio
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Review:
I purchased this refrigerator about a year ago and have recently noticed some irritating problems. the first problem is that the light will not come on intermittently when the doors are opened. Upon further investigation I found that the light stays on when the doors are closed until the light unit overheats and must trigger a safety. The light will not come on but the lens cover is extremely hot to touch. Other models of LG refrigerators have had similar problems causing the light unit to melt inside the unit. I contacted LG service and was told that my unit was not covered by a warranty extension because the light unit had not melted.
The second problem is that the plastic parts of the handles on all three doors are disintegrating and breaking off in litte chunks. I do not even need to touch the doors. After being away I come home to find small pieces of plastic on the floor in front of the refrigerator. All of the metal ends of the handles are now exposed. Both of these issues are quality control and inferior material issues and if they are indicative of LG's standards of quality I will never buy LG again.
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