Consumer Reviews of Shenandoah cabinets
Popularity:
#56 of 65 brands of cabinets
33% of customers recommend
9 reviews
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Very Satisfied
3
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Somewhat Satisfied
0
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Neutral
0
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Somewhat Unsatisfied
0
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Very Unsatisfied
6
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to ReKitchen.com.
They do not necessarily represent the opinions of ReKitchen.com.
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Date created: 2012-03-18
Name: Msessions
Location: Washington
Satisfaction Rating:
Very Unsatisfied
Review:
"Does not maximize space"
Too much wasted space. Panel down center of cabinets prevents use of
majority of cabinet. Even though same size as previous cabinets a lot of
wasted space. Can't fit many bowls and items in cabinets without turning
on side. Shelf holes poorly spaced. Cheap drawer design keeps popping
out of back. Poor design provided by Lowes. Really poor communication
and false information
Date created: 2012-03-06
Name: Philip
Location: Holbrook, NY
Satisfaction Rating:
Very Satisfied
Review:
"Absolutely the right choice"
No problems at all. Hazelnut glaze is incredible, gorgeous, thrilled and
would definitely use them again....total kitchen redo came out better
than expected....the quality is there.
Date created: 2012-02-13
Name: F Pawling
Location: Boonton, NJ
Satisfaction Rating:
Very Unsatisfied
Review:
" Staining variation unacceptable, poor build quality"
Bought Shenandoah - non glazed cabinets in 2007 and they were pretty
nice. So thought in late 2010 that this was a no brainer -- so wrong.
Cabinet door staining was really bad same cabinet would have two completely different shades of stain (really). Also the glazing application was poor.
Asked for two cabinets for the bath at the same time updating the kitchen and the bath cabinet was completely bowed in the front when it arrived.
Lowes installer did horrible work -- broke the valance over the sink twice because he was too lazy to predrill. Also tried to skip putting up scribe molding even though it was ordered and looked horrible without and his scribe cuts weren't exact and had to be reworked.
I thought saving $2-4K on cabinets by going with Shenandoah over another guy with more options wa a no brainer as I only needed the basics on options but I didn't factor how much Shenandoah went down in the quality dept.
Date created: 2012-01-18
Location: Prattsburgh, NY
Satisfaction Rating:
Very Satisfied
Review:
"Hardwood Cabinets from Lowes"
I have owned these cabinets for ten years. They have been extremely durable. The wood has held up to the conditions of my home. I burn wood and it gets very dry and yet the cabinets have held up through the years in the dry conditions. I've gone through two wood kitchen tables and two sets of chairs due to the dryness of the air and the cabinets act as if they will last forever. Two of the shelves had to be replaced due to slight sagging from having heavy glassware on them but by dispersing the weight, the issue was solved. They have outlasted my expectations. Like mentioned above, two shelves were replaced but as far as the main cabinet themselves, no issues at all. All hinges are in perfect working order and the shelves haven't had any issues since. I would definitely purchase this brand again and would highly recommend them to friend.
Date created: 2011-07-07
Name: Doctor Love
Location: Owens Mills, MD
Satisfaction Rating:
Very Satisfied
Review:
"No issues at all"
Wow, a lot of negative reviews over pretty minor issues. I have no
issues with Shenandoah whatsoever.
Date created: 2011-04-18
Name: J C Johnson
Location: Tool, TX
Satisfaction Rating:
Very Unsatisfied
Review:
"Shenandoah Cabinets"
I have bluemont shenandoah in maple with coffee glaze. I think they are an excellent deal based on pricing, construction, and customer service.
Of course I heard another customer upset because of the streaking in her cabinet doors. People who know nothing about wood should not be buying wood cabinets. She paid for a Volvo and wanted a Bentley, imagine that.
I am very satisfied with my purchase and would highly recommend Shenandoah (American Woodmark) to anyone.
Date created: 2011-03-28
Name: Charlene Boyken
Location: Fort Worth TX
Satisfaction Rating:
Very Unsatisfied
Review:
"No Quality Inspection before Shipping"
Wish I had read the reviews here prior to my recent purchase! I am expected to accept replacement parts and rebuild the damaged cabinets that made it through the factory quality inspection and were delivered to my house! Oh yes, it is going to take an additional 7-10 days for the "replacement parts" to arrive so I will be storing the damaged cabinets and existing in my home without a kitchen for another 7-10 days.! I would not recommend buying cabinets from this company the quality of their workmanship leaves a lot to be desired!
Date created: 2011-03-24
Name: Louis Loizides
Satisfaction Rating:
Very Unsatisfied
Review:
"Horrible quality"
These cabinets are horrible. I have received several bad parts. The shelves were crooked (I had to place a cardboard spacer between the shelf and some pins) and the cutlery drawer did not move freely (upon further inspection, pieces of the drawer were cut to the wrong size, putting pressure on the wheels). Also many of the shelves are far too narrow. I would never buy these again. For very expensive new cabinets this is unacceptable. When I mentioned these problems to Shenandoah, the only thing they offered was a $100 credit. Horrible!
Date created: 2010-11-26
Name: P. Lawrence
Location: Lexington, KY
Satisfaction Rating:
Very Unsatisfied
Review:
"custom made base cabinet"
The interior walls of this cabinet separated from the back wall, causing the shelves to fall down on each other and breaking my china and pyrex items stored there. The company is willing to replace the cabinet but will not pay the $250 labor to remove the broken cabinet and install the new one. I would neither recommend nor purchase Shenandoah products again.
